Privacy Policy

Privacy Policy

Your privacy is important to us. Accordingly, we have designed this privacy policy (“Privacy Policy”) in order to communicate what information Wood Candle Wick Technologies, Inc., a California corporation dba The Wooden Wick Co. (“The Wooden Wick Co.”) collects, where we get the information and how we use the information we collect. By visiting, you are accepting the terms described in this Privacy Policy.

Coverage of Privacy Policy: Generally, you can visit our website without providing any personally identifiable information. Personally identifiable information is any information that may be used to identify an individual and that is not otherwise publicly available including, but not limited to: first and last name; home, billing or other physical address; e-mail address; telephone number or other contact information; and credit card number and expiration date. In the event you register with The Wooden Wick Co., you are giving us your consent to the collection, use, and disclosure of this personally identifiable information in accordance with the terms of this Privacy Policy.

Collection and Use of Information: Should you provide The Wooden Wick Co. with personally identifiable information, this information may be used to communicate with you in order to, among other things, confirm your transaction, attempt to prevent and detect fraud or abuse, respond to your requests or inquiries, provide you with administrative information regarding your order, and provide you with any other information we deem helpful to you.

We will communicate with you only if you want to hear from us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy. If at any time you do not wish to receive communications from The Wooden Wick Co., you may elect to opt-out of receiving further e-mails by clicking on the unsubscribe link located at the bottom of any e-mail promotion sent to you, or you may contact us directly to remove your name from our mailing list.

Data Collection Devices, such as Cookies: We receive and store certain types of information automatically, whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses The Wooden Wick Co. or advertisements and other content served by, or on behalf of, The Wooden Wick Co. Cookies are small pieces of information sent to your web browser and stored on your hard drive to help us provide you with a superior customer experience and, as necessary, to administer our website. You can choose to be notified by your web browser when a cookie may be written or accessed, or you can set your web browser to stop accepting new cookies entirely. However, if you disable cookies, you will not be able to place items in a shopping bag and would not be able to place an order with us online. Therefore, we recommend that you leave them enabled.

Compliance with Law and Fraud Protection: We reserve the right to share personally identifiable information with legal authorities to the extent required by law, to cooperate with police
investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or the rights, property, or safety of visitors to this website or of the public. We may collect and possibly share personally identifiable information and any other information available to us in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law. We may also exchange information, including personally identifiable information, with relevant companies and organizations for the purpose of credit fraud protection and risk reduction.

Internal Use: We may occasionally review your personally identifiable information for errors, omissions, and accuracy. We may also use your personally identifiable information internally to improve our services, website content, and product offerings.

Third Party Service Providers: The Wooden Wick Co. will not sell, trade, or rent your personally identifiable information to third parties. We may, however, share your personally identifiable information with authorized third party service providers. Examples of authorized third parties that we may share your personal information with include, but are not limited to: shipping companies, web hosting companies, third party consulting or marketing firms, and e-mail service providers. Additionally, if you use a credit card or other financing alternative to place an order with The Wooden Wick Co., we will share your personally identifiable information with such financing company to confirm and process your order. These third parties only receive personally identifiable information if such information is needed to perform their function(s), and they are not authorized to use any personally identifiable information for any other purpose(s).

Business Transfer: We may transfer or share a copy of personal information about you in the event that The Wooden Wick Co. goes through a business transition, such as a merger, acquisition by another company, or sale of a portion of its assets. In such transactions, customer information is generally one of the transferred business assets, but remains subject to the terms of any pre-existing Privacy Notice (unless you consent otherwise). You will be notified via e-mail or prominent notice on our website prior to a change of ownership or control of your personal information. The Wooden Wick Co. specifically reserves the right to transfer or share a copy of personally identifiable information collected from its website to the buyer of that portion of its business relating to that information.

Security: The Wooden Wick Co. is committed to protecting your privacy and we take precautions to protect your information. In our checkout process, we use Secure Socket Layering (SSL), the industry-standard encryption technology that ensures the safety and security of your online order. When the letters “http” in the URL address change to “https,” the “s” indicates you are in a secure area employing SSL. All supplied sensitive/credit card information is transmitted via SSL technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. In addition, we have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. However, no internet data transmission can be guaranteed to be secure from access by unintended parties, and, by registering with us and providing personal information, you agree that you will not hold us responsible for any breach of security unless such breach is due to our gross negligence or willful violation of this Privacy Policy. Please note that if you have logged into from a shared computer, it is important that you sign off your account before leaving that computer.

Children’s Privacy: The Children’s Online Privacy Protection Act (COPPA) requires websites directed at children under age 13 or websites that knowingly collect or maintain personal information from children under age 13, to obtain verifiable consent from parents prior to the collection, use, or disclosure of personal information from children. is not directed at children under 13 and does not knowingly collect personal information from children under the age of 13.

Changes to Our Privacy Policy: We reserve the right to modify or amend our Privacy Policy at any time. We will communicate any such modifications or amendments by updating this page, notifying you by e-mail if you are a registered customer, or in writing, as required by law. Once posted, the new policy will go into effect immediately, replacing any previously stated policy. Our policy was last updated in February 2017.

Your Consent: By using our website, you consent to our Privacy Policy.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, terms, disclaimers and limitations of liability governing our website.

Contact Us

If you have any questions regarding our Privacy Policy, please feel free to contact us at

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